Access Facilitator

Job Description:
PhillyCAM seeks a technically proficient and very personable candidate for the full-time position of Access Facilitator to join its Technical Staff in providing support to PhillyCAM members and producers. The Access Facilitator is responsible for enhancing the daily operations of a vibrant community media center with particular emphasis on assisting PhillyCAM members in using all video/audio and studio production equipment as well as its facilities. Candidates must have a working knowledge of video production (studio and field) as well as a demonstrable interest in Community Media. The Access Facilitator will work with the Access Manager and will have a dotted line report to PhillyCAM’s Technical Director.

Production
Facilitate field equipment use: check-in/out, prepare equipment packages for producers, inspect and keep track of equipment for field use.
Facilitate computer editing station use: check-in/out producers, and troubleshoot minor computer hardware and software technical problems.
Assist with the flow of equipment and facilities reservations with members via email, phone, and in-person using PhillyCAM’s database system.
Assist with digital file submissions of content for programming as needed.
Assist with minor troubleshooting of technical issues in our TV and Radio station.
Assist in managing all software installs, updates, and upgrades throughout the facility.

Training
Provide additional training to members and staff in the proper use of field and studio equipment when needed, or necessary.
Instruct members in proper computer usage in our Media lab.
Set up and break down technical needs for workshops, classes, presentations, and seminars as needed or assigned.
Assist in the preparation of materials and equipment for workshops.

Administrative
Ensure compliance with and implement PhillyCAM policies, rules, and regulations.
Respond to phone and email inquiries related to reservations, equipment, and user accounts.
Support members in navigating and maintaining their User Accounts, Profiles, and Project pages.
General upkeep, maintenance, and cleanliness of edit stations, field equipment, and facilities.
Correspondence, answering the office telephone, accepting memberships, reception of guests and members, and ensuring the smooth operation and welcoming atmosphere of PhillyCAM.

Required Education and Experience:
Must at least be pursuing a Bachelor’s degree in Media Production, Communications, or a related degree, or have at least 3 years experience in Media Production.
Demonstrated media production, post-production, and studio production knowledge and skills.
Strong working knowledge of Adobe Premiere Pro CC editing software application.
Additional knowledge of other software tools such as Adobe Photoshop/After Effects a plus
Comfortable with Mac and PC computers and operating systems.

Other Job Requirements:
Position requires the ability to work weekday evenings and Saturday hours.
Strong interest in Community Media and Education.
Proven ability to work as a team member, but also make effective independent decisions and follow through on assignments.
Strong customer service skills.
Ability to communicate effectively with a diverse public.
Attention to detail.
Able to troubleshoot technical issues independently.
Ability to lift 50 lbs, climb ladders at least 10 feet.

Terms of Employment
Location: Philadelphia, PA Anticipated Start Date: September 2023
Full-time Exempt: 40 hours per week on average; may work more hours around events and deadlines, including some evenings and weekends. Work will be primarily in person at PhillyCAM with possible work from home.
Salary Range: From $37,000 to $42,000 based on experience.
Benefits include: Health and Dental insurance, paid time off, 401k options, flexible health spending account.

How to Apply
Please no phone calls. Send VIA EMAIL to jobs@phillycam.org with the SUBJECT LINE: Access Facilitator. Please send all attachments in PDF form- Last Name, First Name: Resume, Cover Letter/Letter of Interest, References.
Letter of Introduction (that specifies how your experience, knowledge and skills match the identified duties, responsibilities, and requirements of this position)
Your Resume
Contact info for 3 Professional References

Deadline to Apply: Monday, July 31, 2023
Due to volume, we may not be able to respond individually to each applicant. We will contact candidates for interviews. PhillyCAM is an equal opportunity employer and considers all applications without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

More About PhillyCAM:
We envision an equitable society in which media reflects and represents our communities, builds community power, and enables all people to have access to media tools to critically analyze media and participate in media creation. PhillyCAM provides access to media-making tools, training, and distribution of non-commercial media. Public access increases and diversifies the voices in the media; it provides all community members and particularly those in underserved or disenfranchised communities with the tools to tell their stories.

Our work is guided by these values:

All people have a right to equal ACCESS to media tools, knowledge and broadcast platforms.

COLLABORATION produces compelling results when people build trust and relationships and work toward common goals.

LITERACY equips people to be in control of their interpretation of media messages and
increases their awareness of the potential for media to spark change.

Informed and intentional REPRESENTATION enables those who currently are
underrepresented or misrepresented to see themselves embodied in the media.

Fighting for SOCIAL JUSTICE means disrupting the dominant structures that limit the
range of voices, and dispelling the narratives that perpetuate preconceived notions and
misinformation.